Privacy policy

Effective Date: 11 Feb 2026.

Natural Gold respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect the following information when you use our website:

  • Full name

  • Email address

  • Phone number

  • Billing & shipping address

  • Payment information

  • IP address and browser information

  • Purchase history

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve website functionality

  • Send marketing emails (only if you opt-in)

  • Prevent fraud and unauthorized transactions

3. Payment Security

We do not store your credit/debit card information.
All payments are processed through secure, encrypted third-party payment gateways.

4. Data Protection

We implement security measures to protect your personal data against unauthorized access, misuse, or disclosure.

5. Sharing of Information

We do not sell, rent, or trade your personal data.

Information may only be shared with:

  • Courier companies for delivery

  • Payment gateways for transaction processing

  • Legal authorities if required by law

6. Cookies

Our website may use cookies to enhance user experience and track website performance.

You can disable cookies in your browser settings.