Shipping policy

Effective Date: 11 Feb 2026.

1. Order Processing

Orders are processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Timeline

Estimated delivery times:

  • Major Cities: 2–4 business days

  • Remote Areas: 3–7 business days

  • During Ramadan or peak seasons: Delivery may take longer

Delivery timelines are estimates and may vary due to courier operations or unforeseen circumstances.

3. Shipping Charges

Shipping charges:

  • Calculated at checkout
    OR

  • Free shipping on orders above [Insert Amount]

4. International Shipping (If Applicable)

  • International delivery timelines vary by country

  • Customs duties and import taxes (if any) are the responsibility of the buyer

5. Failed Delivery Attempts

If delivery fails due to:

  • Incorrect address

  • Customer unavailable

  • Refusal to accept order

Re-delivery charges may apply.